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Stakeholder Engagement at Platreef

Publish date: 13 July 2023

In November 2022, Platreef launched the internal rollout of a cross-platform communications system,
Hello Neighbour, for employees and contractors with an external launch for community members and all relevant external stakeholders planned mid 2023. Hello Neighbour is powered by an independent third-party, enabling real time, transparent communication and feedback. The internal channel of Hello Neighbour allows for workers to voice their issues or concerns, either anonymously, or through identification, via the trustworthy two-way communication service, on a range of topics that include administrative issues and occupational related grievances to employee health and wellness, as well as human rights. Hello Neighbor‘s integrated communication system uses various platforms, including WhatsApp, email, SMS, and Interactive Voice Response (IVR), to foster inclusion and implementation among a wide range of stakeholders.

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